Send feedback
Report a problem, suggest an improvement, or tell us something else. Problem reports include basic technical details such as this page, time, browser, and a safe request reference — never passwords, tokens, or your conversations.
Official support channel
Use the private form above for ordinary product feedback and technical problems. For account-access problems, privacy requests, security reports, and reproducible technical problems that cannot be safely shared in the form, email support@gamerbff.com.
GamerBFF is operated with limited support capacity, so no response time is promised. Urgent security reports are prioritized.
Start with a short description, the affected feature, when the problem occurred, and safe reproduction steps when available. Include only the minimum account information needed to route the request.
General and non-support contact
For general or non-support communication, use contact@gamerbff.com. Use the support channel above for account, privacy, security, or technical help.
Alpha wait-list requests
Joining the alpha wait-list does not create an account or guarantee access. Invitations are sent in small operator-controlled batches. Email support@gamerbff.com from the address you submitted if you want a wait-list request removed before account creation. Do not send invitation links or tokens.
Self-service account controls
If you already have authorized access and can sign in, Account includes controls for supported actions such as:
- reviewing active sessions and removing sessions you do not recognize;
- reviewing or removing linked sign-in methods when another usable method remains;
- disconnecting supported gaming sources and resetting source-specific imports;
- exporting supported gaming-profile information;
- deleting gaming-profile data; and
- permanently deleting your GamerBFF account.
Read the Privacy Policy’s retention and deletion section before deleting data or disconnecting a source.
Protect sensitive information
Do not post or send passwords, sign-in or password-reset links, one-time codes, session cookies, access tokens, private provider responses, or full exports. GamerBFF support should never ask for your password.
Public project issue trackers and unofficial social accounts are not approved support or privacy channels. Do not attach full exports; send the smallest safe description needed to explain the problem.
Third-party account help
GamerBFF cannot recover, unlock, or change an account operated by a game platform, sign-in provider, email provider, or other third party. Use that provider’s official support channel for problems that exist on the provider’s service. Disconnecting a source from GamerBFF does not delete the third-party account.
Legal and privacy information
The Privacy Policy explains what GamerBFF handles, where information can go, and which deletion controls are available. The Terms of Use explain the rules for the invitation-only alpha while public self-registration remains closed.